How do I create a new basic custom protocol?
With custom protocols, you can simplify repetitive tasks by using a customised template. This comes in handy if you want...
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How do I search for (custom) protocols?
Using (custom) protocols adds tremendous value when standardising processes in your practice. If these protocols are frequently used, it’s likely... -
How do I copy a protocol?
With custom protocols, you can simplify repetitive tasks by using a customised template. This comes in handy if you want... -
How do I install a custom protocol from a template?
With custom protocols, you can simplify repetitive tasks by using a customised template. This comes in handy if you want... -
How do I edit a custom protocol?
With custom protocols, you can simplify repetitive tasks by using a customised template. This comes in handy if you want... -
How do I create a combi protocol?
Animana provides the ability to combine (custom) protocols with combi-products to make a “combi protocol”. This feature allows you to... -
How do I add a combi protocol?
Combi protocols can be used to reduce administrative tasks for particular procedures within your practice by combining the power of... -
How do I create an eClaim?
Animana supports electronic insurance eClaims via the VetEnvoy service. More information about available insurers can be found on this page.... -
General settings – general settings
The General settings area of IDEXX Animana allows you to configure the basics of your Animana account. Only the administrator... -
In focus: RCVS Codes of Professional Conduct
The Royal College of Veterinary Surgeons (RCVS) maintains a comprehensive set of advice and guidelines for veterinary practices in the... -
IDEXX Animana and VoIP Frequently Asked Questions
IDEXX Animana has partnered with different VoIP providers to support this new feature. VoIP stands for Voice Over Internet Protocol.... -
How do I create user roles with specific permissions in Animana?
If you are managing (a group of) users that require access to a small part of Animana, you can use... -
Protected: IDEXX Animana API Documentation
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Database delivery requirements
Introduction for our new customers You’ve received this document because you’re having a conversion from custom made software, or from... -
How can I check the history of a patient of a colleague clinic?
If you work closely with another vet practice, that also uses Animana, it’s very useful to be able to provide... -
IDEXX Animana functionality and GDPR
The General Data Protection Regulation (GDPR) defines the rights of the individuals that you need to comply with as a Data Controller.... -
How do I write up my consult notes for a patient?
The consult form allows you to capture your patient consult notes, which could include; medical history, examination findings, diagnosis and...