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IDEXX Animana regularly organises webinars to train new and existing users, these webinars generally take 60 minutes (during the first 45 minutes our speaker will present then the remaining 15 minutes you will be able to ask questions).

 

Upcoming webinars

These webinars have been scheduled and will be hosted in the near future. If you want to participate to one of the webinars, please register by clicking on the “Register” buttons below.

 

Previous Webinars

These webinars were hosted previously and have been made available for viewing.

Future-Proof Your Practice with Online Booking

Description: 
What are your business goals for 2018? If your new year’s resolutions include things like offering more convenience to your customers and increasing your practice’s revenue, you’ll want to join this webinar. Together with our online booking partner Vetstoria, we’ll discuss the necessity of offering online booking in the ever-evolving veterinary market, and we’ll walk you through some of the key questions you should ask when choosing an online booking system.

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The Value of an Online Booking System for the Customer-Centred Practice

Description:
At IDEXX Animana, we’re always striving to leverage modern technological tools to support your business. During this webinar, we’ll introduce you to the many features of Vetstoria and the power of an online booking system to attract more customers for your practice. Through the integration with Vetstoria, Animana ensures that the digital front door of your practice is never closed for potential new customers, even when you’re at home on the couch. Already using Vetstoria? Perfect! During this webinar, you’ll learn all about the helpful integrations with your practice website and social media, as well as how you can better profit from the Vetstoria marketing tools. Don’t have a way to convert website visitors into new customers yet? After this webinar, you’ll understand everything about the powerful role an online booking system can play in growing your veterinary business.

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How do I deliver my marketing campaigns to the right people?

Description:
Everything is done, we now where to focus, the plan is ready. We have taken care of our marketing plan, came up with campaigns and smart messaging for our audience, the only thing that remains is to make sure we activate and send the campaigns to the customers.

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Content is king, this is why content is essential to reach your goal

Description:
The goal with (content) marketing is to ensure that your target audience is made aware of your services and products, and in order to achieve that you will need to be smart. In communication, the message – or content – has the most important role. During this session we will focus on how to choose the right wording for a successful campaign.s.

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Why your practice needs a marketing plan

Description:
In this webinar you will learn why it’s important to plan marketing activities. The emphasis will be put on developing a plan based on four key topics. We will address how to time your campaigns pull all the parts of your plan together. By the end of the session you will be ready to start your personalised marketing plan

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How financial reports help you grow your practice and assess your current situation

Description:
During this webinar we will discuss key reports, why they are important and how to understand them. At the end of this webinar you will understand your marketing opportunities, and you’ll be ready to put together a targetted campaign.

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Products I: Product groups, markups and surcharges

Description:
The following topics will be discussed during this webinar: the use of product groups, explaining why and how to utilize the product group to make product management easier. The markups: How to create, set-up and apply these rules for future use. They can also be used in combination with the product groups. And lastly, how to set up and apply surcharges (fees).

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Products II: Adding and editing products

Description:
During this webinar you will learn how to add and edit products in Animana. There are different ways to do so: adding a product from a price list and adding a product independent form a pricelist. In addition to the edit product functionality we will come across filling out the essential product information such as prices and groups, but also how to create a sub-product.

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Patient reminders

Description:
During this webinars you will learn how to add reminder settings to products (and services), manually create reminders, send reminders product and appointment reminders and know how to set up text templates for reminders.

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Financial: Day overview (cash count) and monthly invoicing

Description:
This webinar will put the emphasis on how to utilize the day overview and its various of options and how to set-up payment options for your clients.

The second topic in this webinar is monthly invoicing where we take you through the settings and process of creating invoices on a monthly basis.

Please note that this is a webinar recorded in the old format. Please skip to 37m 50s if you want to view the explanation of Monthly accounts and 1h 26m 30s for the Cash Count overview. 

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