Animana incidents

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  • 2026-02-02 Unable to login to Animana via MyIDEXX

    • 2 February 2026
      • Incident
    • IDEXX Software HQ

      09:34 CET, 2nd of Februari 2026 All problems have been resolved. We would like to apologise again for any inconvenience caused by this incident and assure you that measures have been taken to prevent such problems in the future. 09:16 CET, 2nd of Februari 2026 A limited number of…

  • 2026-01-15 Dayoverview not taking into account transfers to safe

    • 15 January 2026
      • Incident
    • Sandra Epping

    09:10 CET, 19th of January 2026 We have resolved the issue that prevented day overview from being processed correctly. Practices that processed their day overview on Thursday (Jan 15th) and Friday (Jan 16th) are advised to re-save those same days to correct the data. More information can be found in…