On this page, you can request changes to your Animana account – whether you’re looking to change or update your bank information, request a copy of an invoice, or convert data from an existing practice management software.
Choose a request type:
IDEXX Animana billing
IDEXX Animana integration
IDEXX Terms and conditions
Request a duplicate invoice
Change of bank details
Change of billing postal address
Change of billing email address
Request a DICOM (e.g. x-Ray) integration
Request a colleague login integration
Allow another practice to have access to a limited data set of my patient files.
Request an Animana Client Portal
Request IDEXX Pricelist integration
Connect to IDEXX pricing, to allow painless product and service updates.
Request Integral Chain Management (ICM /IKB) integration
ICM (or IKB) functionality allows you to automate the sending of registered livestock medications to a controlling body.
Request SEPA (direct debit) integration
This functionality allows you to create a SEPA batch, enabling you to withdraw money directly from pet owners’ accounts to settle invoices.
Request a change of wholesaler
This functionality allows you to request a change to a new wholesaler, including migrating existing products to your new supplier.