2024-11-05 Unable to change and update invoices

Incident IDEXX Software HQ

10:19 CET, 5th of November 2024

All problems have been resolved.

We would like to apologise again for any inconvenience caused by this incident.

10:12 CET, 5th of November 2024

We have identified an issue causing an error when editing uninvoiced items.

In such case, if you need to edit an uninvoiced item, you can delete it from the Uninvoiced tab, and then re-add the item again, where it can then be edited in the “Add Product” screen.

All customers can still add products and invoice them.

Our teams are working on implementing a solution. We apologise for this inconvenience.

09:40 CET, 5th of November 2024

We are aware of problems currently affecting Animana. Our teams are currently looking into it, and updates will be posted here.

We apologise for this inconvenience.