2025-07-16 Controlled drugs report not opening

09:10 CET, 17th of July 2025

This original defect has now been resolved, and the controlled drugs report not opening is now working as expected.

14:41 CET, 16th of July 2025

We’ve identified the root cause of the issue affecting the controlled drugs report and have developed a solution. This fix will be rolled out overnight. Once deployed, it will restore full access to the report and resolve the current issues.

We’ll continue to monitor the rollout closely and provide updates as needed.

Thank you for your patience and understanding.

11:35 CET, 16th of July 2025

We’re aware that the controlled drugs report is currently unavailable, and we understand this may cause inconvenience. Our team is actively working on a solution to restore access as soon as possible.

In the meantime, if your practice is undergoing an audit, please contact Customer Support by phone. We’ll provide individual assistance to access the necessary data or reports.

We apologise for the inconvenience and appreciate your patience while we resolve this issue.

10:54 CET, 16th of July 2025

We are aware of problems currently affecting Animana. Our teams are currently looking into it, and updates will be posted here.

We apologise for this inconvenience.