2026-07-03 White screen when opening an uninvoiced line from a patient file

13:30 CET, 7th July 2026

This problem has been resolved.

We would like to apologise again for any inconvenience caused by this incident and assure you that measures have been taken to prevent such problems in the future.

10:30 CET, 3rd July 2026

We are aware of an issue affecting some users where opening an uninvoiced line directly from a patient file may result in a white screen. Our team is investigating the cause of this issue.

Workaround: While we investigate this issue, users can access the same uninvoiced line through the Uninvoiced tab, where the functionality works as expected.

We apologise for the inconvenience and will provide further updates as soon as more information becomes available.