2023-09-12 Save button does not work on combi protocols

10.41 CET, 12th September

We’re pleased to announce all issues with adding products through a combi protocol have been resolved.

We apologise for any inconvenience caused.

10.04 CET, 12th September 2023

Please be advised that we have identified a possible Incident with the utilization of functionality combi protocol.

The button “add” to add products directly from the combi protocol is blocked. All protocol text added in the protocol field will be saved in the patient file.

We currently estimate that a fix will be deployed overnight, and combi protocols to be fully functional again tomorrow morning (14th September).

In the meantime, you may follow the below steps to add combi products linked to a combi protocol.

Use the patient file button “products” to add the combi product

Search for the applicable combi products using the combi product search functionality

09.55 CET, 12th September 2023

We are aware of problems currently affecting the add button in combi protocols in Animana. Our teams are currently looking into it, and updates will be posted here.

We apologise for this inconvenience.