2023-09-28 Client portal and API outage

Incident IDEXX Software HQ

10:19 CET, 28th of September 2023

We’re pleased to announce all issues relating to client portal and API have been resolved at 09:57 CET. The API service is restored. No action is required on your part.

We apologise for any inconvenience caused.

09:44CET, 28th of September 2023

We are aware of problems currently affecting the client portal and API in Animana. Our teams are currently looking into it, and updates will be posted here.

We apologise for this inconvenience.