Once you have completed the setup for automated product reminders, one of the final steps is to enable sending and define when reminders are processed. This article explains how to control this functionality.
Before you start
This is box title
- When email templates are used for notifications, make sure the “print address” option is set to Yes.
- If a pet owner does not have an email address, the product reminder will be printed instead.
- You need permission to be able to manage product reminder rules. Permissions can be adjusted by your practice administrator in Settings > General Settings > Role Management.
Step-by-step instructions
- Go to Extra > General Settings > Product reminder rules.
- Select the time when Animana should check for product reminders to be sent.
- Select the “Job enabled” checkbox.
- Click Save.
The system scans for automated product reminders at the next scheduled run time.