How do I activate the Zoetis Diagnostics integration?

The Zoetis Diagnostics integration allows you to send in-house diagnostic requests directly from Animana to your Zoetis analyzer. This article explains how to activate the Zoetis Diagnostics integration and configure the necessary settings to enable request submission from Animana to your Zoetis analyzer.

Before you start

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  • The Animana-Zoetis Diagnostics integration is free of charge.
  • Contact your Zoetis representative to request your “Clinic ID,” “User name,” and “Password” for the integration.
  • You need permission to be able to access the Integrations Hub. Permissions can be adjusted by practice administrators in: Settings > General Settings > Role Management.

Step-by-step instructions

  1. Go to Settings > General Settings > Integrations Hub.
  2. Click +Install in the Zoetis POC tile.
  3.  You will need to read and show your acceptance of the data exchange between Animana and Zoetis. If you accept, tick the acceptance box, and click Continue.
  4. Click Configure in the Zoetis POC tile.
  5. Enter the “Clinic ID,” “User name,” and “Password” fields, which you received from Zoetis (see Before you start).
  6. Choose whether you want to use automatic billing. If this option is enabled and you request a test, the costs will automatically be added to the patient file as an uninvoiced item.
  7. Click Save.

The integration is now requested. Once your details are approved behind the scenes, a green checkmark and “Active” status will appear next to the integration. Your next step is to ensure that all desired Zoetis Diagnostics tests have been added to your Animana product database. See the related articles.

More about this

How do I delete the Zoetis integration?

  1. Go to Settings > General Settings > Integrations Hub.
  2. In the Zoetis POC tile, click the three dots in the top-right corner.
  3. Select Uninstall.
  4. A pop-up window will appear. Read the information carefully, and if you are sure you want to deactivate the integration, click Yes, uninstall this integration.

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Updated on 7 October 2025
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