2026-02-02 Unable to login to Animana via MyIDEXX

Incident IDEXX Software HQ

09:34 CET, 2nd of Februari 2026

All problems have been resolved.

We would like to apologise again for any inconvenience caused by this incident and assure you that measures have been taken to prevent such problems in the future.

09:16 CET, 2nd of Februari 2026

A limited number of users are experiencing login issues in Animana 8.15. We are investigating the root cause and rolling affected accounts back to the previous version. Logging in via the previous method remains available.

08:54 CET, 2nd of Februari 2026

We are aware of problems currently affecting Animana. Our teams are currently looking into it, and updates will be posted here.

We apologise for this inconvenience.