With the PetsApp integration, you can communicate directly with pet owners, and all conversations are automatically linked to the patient file in Animana. You can also send automatic reminders, and pet owners can schedule an appointment with your practice online themselves. This article explains how to activate the PetsApp integration.
Before you start
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- You must first sign a contract with PetsApp to use this integration. If you haven’t done so yet, please visit the PetsApp website.
- You need the correct permissions to open the Integrations Hub. Permissions can be adjusted by your practice administrator in Settings > General Settings > Role Management.
Step-by-step instructions
- Go to Settings > General Settings > Integrations Hub.
- Click +Install in the PetsApp tile.
- Read the information about the data exchange between Animana and PetsApp. If you accept, check the box and click Continue.
- The PetsApp tile will show “action required”. Click Configure.
- Copy the activation code by clicking the Copy button, and share the activation code with PetsApp, or enter it in your PetsApp account.
Once PetsApp has approved the request, you will see a green checkmark and “Active” on the integration tile. You can now use the integration.
More about this
The PetsApp integration has been activated. What’s next?
Congratulations on activating the PetsApp integration!
For configuration and usage details, see the PetsApp Help Center.
How do I remove the PetsApp integration?
- Go to Settings > General Settings > Integrations Hub.
- In the PetsApp tile, click the three dots in the top right corner.
- Click Uninstall.
- A pop-up window will appear. Read the information carefully, and if you are sure you want to stop the integration, click Yes, remove this integration.
Related articles
- Learning path: Automated Reminders
- PetsApp Help Center (enter a search term at the top)
- PetsApp partner page