• How do I uninstall the WebAgent?

    Animana uses an application called “WebAgent” to connect with analysers. Follow these instructions to fully uninstall the WebAgent from your computer. Before you start Step-by-step instructions Click the icon at the bottom right of your computer screen to check the hidden icons on the computer. Look for the (hard to…

  • How do I install the WebAgent and automatically start it upon startup?

    Animana uses an application called “WebAgent” to connect with analysers. Normally when you start your computer, you need to manually start the WebAgent to use it. These instructions, however, will help you automate this process so you do not have to manually start the WebAgent. Before you start Step-by-step instructions…

  • How do I install OpenJDK on my computer?

    For DICOM and Webagent, Animana uses the open-source and free-of-charge OpenJDK. This article will explain how to install this version of Java through Adoptium, which by default will install the appropriate OpenJDK for your Operating System; Windows or MacOSX. Before you start Step-by-step instructions Go to https://adoptium.net/. The next steps…

  • IDEXX VetLab Station Integration – Test Results

    If you have a link between your IDEXX VetLab Station (IVLS) and Animana, as soon as the IVLS result is known, it is forwarded directly to your Animana account and linked to the correct patient file. This article explains how to view those test results. Before you start Step-by-step instructions…

  • IDEXX VetLab Station Integration – Create a request

    This article explains how to create a test request in Animana for your IDEXX VetLab Station (IVLS). Before you start Step-by-step instructions Go to the patient file of the patient that you wish to request a test for. Click IDEXX In-Clinic Analysis. You will find this option at the end…

  • How do I manually link a lab result in Animana?

    When you use IDEXX in-house diagnostic equipment and VetConnect PLUS for the IDEXX Reference Lab tests, all lab results are automatically linked to the correct patient file in Animana. When you use a different analyser or you use the IDEXX Reference Lab but not the VetConnect Plus functionality, the results…

  • Browse the help hub

    Welcome to the Animana knowledge base The best way to find answers to questions is via the search field above, but for the times when you simply want to browse articles or view content around a theme, this page is for you. Not only can you discover content by topic…