• How do I uninstall the WebAgent?

    Animana uses an application called “WebAgent” to connect with analysers. Follow these instructions to fully uninstall the WebAgent from your computer. Before you start Step-by-step instructions Click the icon at the bottom right of your computer screen to check the hidden icons on the computer. Look for the (hard to…

  • How do I install the WebAgent and automatically start it upon startup?

    If you use diagnostic equipment other than IDEXX in your practice, Animana uses the “WebAgent” programme to connect to those analysers. Normally when you start your computer, you need to manually start the WebAgent to use it. However, it is possible to have WebAgent start automatically. This article explains how…

  • How do I install OpenJDK on my computer?

    For the Webagent, Animana uses the open-source and free-of-charge OpenJDK. This article will explain how to install this version of Java through Adoptium, which by default will install the appropriate OpenJDK for your Operating System; Windows or MacOSX. Before you start Step-by-step instructions Go to https://adoptium.net/ Click Other Downloads Click the…

  • Animana Hardware and Software Requirements

    IDEXX Animana is a web-based application built on the same technology used by millions of websites globally. Animana will run smoothly on any current device, such as desktop computers, laptops and smartphones, provided you have access to an internet connection with sufficient speed. Please read further to make sure your…

  • IDEXX VetLab Station Integration – Test Results

    If you have a link between your IDEXX VetLab Station and Animana, as soon as the VetLab Station result is known, it is forwarded directly to your Animana account and linked to the correct patient file. This article explains how to view those test results. Before you start Step-by-step instructions…

  • IDEXX VetLab Station Integration – Create a request

    This article explains how to create a test request in Animana for your IDEXX VetLab Station (IVLS). Before you start Step-by-step instructions Go to the patient file of the patient that you wish to request a test for. Click IDEXX In-Clinic Analysis. You will find this option at the end…

  • IDEXX VetLab Station Integration – Settings

    The IDEXX VetLab Station (IVLS) is a laboratory information management system. It serves as a central hub for managing laboratory results, integrating with analyzers, and sharing information with Animana. In this article, we explain the configuration for the integration between IDEXX VetLab Station (IVLS) and Animana, allowing you to send…

  • How do I manually link a lab result in Animana?

    When you use VetConnect PLUS for the IDEXX Reference Lab tests and/or IDEXX VetLab Station, those lab results are automatically linked to the correct patient file in Animana. When you use a different analyser or you don’t use the VetConnect PLUS functionality, the results will need to be manually linked…

  • In focus: IDEXX Diagnostics

    Accurate diagnostics are at the heart of quality veterinary care. With your IDEXX diagnostic equipment seamlessly integrated into Animana, test results flow directly into the patient record. This saves time, reduces errors, and ensures that your team has all the information they need to provide the best care possible. Frequently…

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  • Browse the help hub

    Welcome to the Animana knowledge base The best way to find answers to questions is via the search field above, but for the times when you simply want to browse articles or view content around a theme, this page is for you. Not only can you discover content by topic…