• How do I install OpenJDK on my computer?

    For the Webagent, Animana uses the open-source and free-of-charge OpenJDK. This article will explain how to install this version of Java through Adoptium, which by default will install the appropriate OpenJDK for your Operating System; Windows or MacOSX. Before you start Step-by-step instructions Go to https://adoptium.net/. The next steps are…

  • Animana Hardware and Software Requirements

    IDEXX Animana is a web-based application built on the same technology used by millions of websites globally. Animana will run smoothly on any current device, such as desktop computers, laptops and smartphones, provided you have access to an internet connection with sufficient speed. Please read further to make sure your…

  • How do I install the WebAgent and automatically start it upon startup?

    Animana uses an application called “WebAgent” to connect with analysers. Normally when you start your computer, you need to manually start the WebAgent to use it. These instructions, however, will help you automate this process so you do not have to manually start the WebAgent. Before you start Step-by-step instructions…

  • How do I uninstall the WebAgent?

    Animana uses an application called “WebAgent” to connect with analysers. Follow these instructions to fully uninstall the WebAgent from your computer. Before you start Step-by-step instructions Click the icon at the bottom right of your computer screen to check the hidden icons on the computer. Look for the (hard to…

  • How do I install the DICOM uploader and automatically start it upon startup?

    Animana uses an application to automatically upload DICOM images as soon as these images have been made available in a specified folder. This ‘DICOM uploader’ is a program that looks for digital X-rays (dicom files) in a specific location and uploads them to your Animana account so they can be…

  • How do I uninstall the DICOM uploader?

    The DICOM uploader is a program that looks for digital X-rays in a specific location and uploads them to your Animana account. This article covers how to uninstall the uploader.

  • Animana Status

    Animana Log in page changes If you are experiencing problems with the new login page, please follow these steps: Go to login.animana.com Use the top section of the login page to login using your existing Animana credentials. For further help and information, visit our In focus: MyIDEXX help page, or…