With custom protocols, you can simplify repetitive tasks by using a customised template. This comes in handy if you want to have a uniform treatment plan within your practice. Moreover, it will save you a lot of time. In this article we will explain how you can create a basic…
Using (custom) protocols adds tremendous value when standardising processes in your practice. If these protocols are frequently used, it’s likely there will be a time when you’d like to search for protocols that have been added to patient or client files. This article will explain how to search for those…
With custom protocols, you can simplify repetitive tasks by using a customised template. This comes in handy if you want to have a uniform treatment plan within your practice. Moreover, it will save you a lot of time. This article will explain how to copy a (custom) protocol. This is…
Animana provides the ability to combine (custom) protocols with combi-products to make a “combi protocol”. This feature allows you to link a protocol to a combi-product and use it as a complete package on a patient file. This is handy if you want to standardise the way you work in…
With custom protocols, you can simplify repetitive tasks by using a customised template. This comes in handy if you want to have a uniform treatment plan within your practice. Moreover, it will save you a lot of time. Within Animana you are able to create your own custom protocols or you…
With custom protocols, you can simplify repetitive tasks by using a customised template. This comes in handy if you want to have a uniform treatment plan within your practice. Moreover, it will save you a lot of time. This article will explain how you can edit an existing custom protocol….
Combi protocols can be used to reduce administrative tasks for particular procedures within your practice by combining the power of (custom) protocols and combi products in Animana. This article will explain how to apply an existing combi protocol to a patient file. Before you start Step-by-step instructions Open a patient…
Animana supports electronic insurance eClaims via the VetEnvoy service. More information about available insurers can be found on this page. Insurance claims are created from the Patient File, by choosing Insurance Claim from the drop-down list of protocols. Before you start Step-by-step instructions For a valid eClaim, you will need…
Changing user data comes in handy when for instance the name, role or any of the other fields for a user need to be adjusted. This article explains how an existing user can be edited. Before you start Step-by-step instructions Go to > General Settings > User Management. You will…
The Royal College of Veterinary Surgeons (RCVS) maintains a comprehensive set of advice and guidelines for veterinary practices in the United Kingdom. This page covers how Animana can help your practice comply with these guidelines. The RCVS Guidelines The RCVS guidance on ‘under care’ and prescribing prescription-only veterinary medicines (POM-Vs)…
The General settings area of IDEXX Animana allows you to configure the basics of your Animana account. Only the administrator of your account can adjust the general settings. The General Settings can be entered through the settings menu in the utilities bar: Tab Invoice Settings > General Settings > General…
It is possible to customise the default view of patient and herd files in Animana to your preference by setting the patient file filter options and configuring the action buttons differently. This article explains how to adjust the filter settings for your Animana user account. Step-by-step instructions Go to >…
IDEXX Animana has partnered with different VoIP providers to support this new feature. VoIP stands for Voice Over Internet Protocol. This means that your phone calls can take place over the internet. This article answers the most frequently asked questions about VoIP. What’s VoIP and why should I use it?…
If you are managing (a group of) users that require access to a small part of Animana, you can use the role management functionality to create roles with the necessary permissions. These roles can then be added to specific users. This article will explain how to create user roles with…
The General Data Protection Regulation (GDPR) defines the rights of the individuals that you need to comply with as a Data Controller. This page links to knowledge base articles that explain how IDEXX Animana can be used to fulfil some of those requirements. Please note that if you have any questions regarding these rights or…
If you work closely with another vet practice, that also uses Animana, it’s very useful to be able to provide them with access to view certain information in a mutual patient’s file. Some examples of where this is useful are out of hours service or visiting consultants. For example, for…
The consult form allows you to capture your patient consult notes, which could include; medical history, examination findings, diagnosis and recommendations, as well as suggested therapies or a treatment plan. This article will explain how to add consult notes to a patient file. Step-by-step instructions Open the Patient File. Click…
There is no excerpt because this is a protected post.
When dealing with regular visitors their client file will build quickly and it can be difficult to find particular information. That’s why Animana enables you to filter the client file for specific activities such as invoices or notes. Step-by-step instructions Open a client file. Click Unselect All at the top…
Introduction for our new customers You’ve received this document because you’re having a conversion from custom made software, or from fellow supplier’s software which we haven’t converted before. Introduction for fellow suppliers You’ve received this document because your assistance has been requested, to deliver your client’s data. For both cases,…
Depending on your role in your practice you may find that you perform some actions in the patient or herd file more frequently than others. For this reason, it is possible to customise the blue action button row in the patient and herd file just the way you like it….
Open incidents Closed incidents