• How do I create an eClaim?

    Animana supports electronic insurance eClaims via the VetEnvoy service. More information about available insurers can be found on this page. Insurance claims are created from the Patient File, by choosing Insurance Claim from the drop-down list of protocols. Before you start Step-by-step instructions For a valid eClaim, you will need…

  • How do I view my pet insurance claims?

    If you use insurance claims in your practice, it is important to be able to see the claims that have been saved or sent, and review their status. This article will explain how you can view (and export) pet insurance claims that were created in Animana. Step-by-step instructions Go to…

  • How do I create a manual insurance claim?

    A manual insurance claim (Patient File > Insurance Claim) can be created when you are working with insurance companies that are not currently supported through Animana’s integration with VetEnvoy. Manual claims don’t have to meet any specific requirements in order to be saved and can be emailed to a client or printed for…