With the Digital Practice integration, you can communicate directly with pet owners, and all conversations are automatically linked to the patient file in Animana. You can also send pet owners a digital message with a payment link. They can then settle the payment immediately via Apple Pay, Google Pay, or credit card. This article explains how to activate the Digital Practice integration.
Before you start
This is box title
- You must first sign a contract with Digital Practice to use this integration. If you haven’t done so yet, please visit the Digital Practice website.
- You need the correct permissions to open the Integrations Hub. Permissions can be adjusted by your practice administrator in Settings > General Settings > Role Management.
Step-by-step instructions
- Go to Settings > General Settings > Integrations Hub.
- Click +Install in the Digital Practice tile.
- Read the information about the data exchange between Animana and Digital Practice. If you accept, check the box and click Continue.
- The Digital Practice tile will show “action required”. Click Configure.
- Copy the activation code by clicking the Copy button, and share the activation code with Digital Practice, or enter it in your Digital Practice account.
Once Digital Practice has approved the request, you will see a green checkmark and “Active” on the integration tile. You can now use the integration.
More about this
The Digital Practice integration has been activated. What’s next?
Congratulations on activating the Digital Practice integration!
For configuration and usage details, see the Digital Practice Help Center.
How do I remove the Digital Practice integration?
- Go to Settings > General Settings > Integrations Hub.
- In the Digital Practice tile, click the three dots in the top right corner.
- Click Uninstall.
- A pop-up window will appear. Read the information carefully, and if you are sure you want to stop the integration, click Yes, remove this integration.