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  • How do I create a MyIDEXX account?

    In 2025 you can login to Animana via the MyIDEXX platform. This platform allows you access to multiple applications using...
  • How do I process a payment against an existing credit or pre-payment?

    The purpose of this article is to describe how to process a payment on an invoice using an existing credit...
  • How do I book a preliminary payment on a suspense account?

    Sometimes, you don’t have all the necessary information to book a payment immediately. In some cases, a suspense account is...
  • How do I merge duplicate client files?

    Sometimes, a contact gets entered that was already in the system, or two owners are registered separately and want to...
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