How can I check the history of a patient of a colleague clinic?

If you work closely with another Vet practice, that also uses Animana, it’s very useful to be able to provide them with access to view certain information in a mutual patient’s file.  Some examples of where this is useful are out of hours service or visiting consultants.

The Customer Support team are able to set up a “Colleague Login” for the clinic that wants to view the records, providing that the clinic that owns the records first grants permission.  To provide access to your patient files to another clinic you need to email Customer Support with written confirmation that you are happy to provide access to your records to this specific clinic.  It is possible to provide access both ways to view each other’s patient records.  To set this up both clinics needs to provide written consent in an email.

Searching a patient

Next to the search field at the top of Animana choose “Search with Colleague Login” (leaving the search field empty). You will then be presented with a list of clinics that you have permission to access.  Select the clinic of the patient from the dropdown list and then enter the postcode and the house number of the patient and click on Search.

All patients that match your search criteria will be listed and you can select the appropriate one by clicking on the name of the patient.

You won’t be able to see the full history. It is limited to:

  • Patient name, species, breed, birth date, gender, colour.
  • General protocols
  • Weight
  • Products
  • Lab Results (Unless added as an attachment)
  • DICOM images (Unless added as an attachment)

All the other entries of the patient file are not visible (prices, estimates, notes, phone calls, attachments, appointments, other protocols).

Logs

You will be able to refer to an overview of all searches that were done by your colleague practices in your patient histories. Go to Extra > ColleagueLogin Logs

You can enter dates for the period you want to check and the type of search (patient search or patient file) that was done.

The info column details either the search criteria made in the search, or it shows the patient file which was accessed.

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