How do I track changes made by users?

This article will explain how you can view changes which have been made to your system (an audit log) via Extra > Log. This allows you to verify what has changed, who made the change, and what the old and new values are. This can help you to answer questions regarding changes that have not been done by yourself, or it can help you revert changes that were unintentionally or incorrectly performed.

Before you start

  • Contact Support to have the functionality enabled.
  • The Log is only visible for the Admin user of the clinic.

Step-by-step instructions

  1. The log can be accessed by browsing to Extra > Log
  2. You will immediately see the filtering options. In order to understand which filtering options are available, please see the section below. Enter any filter criteria and click the Filter button. To clear the active filter, use the Reset button to clear the fields so you can re-enter your information.
  3. As soon as you click the Filter button, the list below will update. The log will contain the date/time when the activity occurred, the user that the activity was registered against, the type of activity, the ID and Action:

  4. To add more information to the table, click on the three stripes at the right-hand side and make a selection of additional information you want to see:

    In order to understand the information displayed for each column, please click here for more detailed information.

  5. Once the extra columns have been selected, they will be added to the list:

More about this

Understanding the columns in the Audit log

Below is an overview of each field and an indication of whether you can filter the data by using filter options at the top of the screen:

What?What does it display?Ability to filter?
PeriodWhen the change was made. Yes, make use of the "Period" filter. Select the start date, start time, end date and end time.
UserThe user that made the change. Yes, make use of the "User" filter. Available options: Type Support, System or the full user name
Type of dataShows what type of object has been changed in Animana. Yes, By using the "Type" filter. Choose from a drop down list, e.g. invoice, client, patient. For login and logout actions, you choose security in the drop down list. You will only see options of available types in the table. For example, when no user has ever changed any invoice detail, invoice detail will not be in the drop down list.
IDEvery change has been logged with an unique ID. Fill in that ID-reference in this field to search for that specific activity. Yes. Simply click on the ID in the table and the ID is automatically populated in the filter. The result will show all actions related to this ID.
IP AddressShows from which IP-Address the change was made. Yes, by using the "IP Address" filter. This is a free text entry where you can search on partial or full IP number.
ActionDisplays what type of change was made. Yes, by using the "Action" filter. Available options: delete, update, create, link, unlink, login, logout
Session IDFrom the moment an user logs into Animana from the moment an user logs out, is what we call a Session. These sessions are tracked as well with the Session ID.No
DetailsThe "Details" icon will show you what the old value was and what the new value is related to that action. You are able to exactly see what has changed by a particular user. No

How to export Audit Log details into CSV

The Audit Log details can be exported into a CSV file by clicking on the three stripes at the top-right corner of the table and selecting Export Filtered Data As CSV:

Save the file on your computer and open it. The CSV file might look cluttered, to solve this we advise you to go through the steps of this article.

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