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How do I setup the connection between Animana and IDEXX VetLab Station?

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The IDEXX VetLab Station brings all your in-house diagnostics together. It serves as a hub for managing laboratory results, integrating with analyzers, and sharing information with Animana. In this article, we explain the configuration for the integration between IDEXX VetLab Station and Animana, allowing you to send an in-house diagnostics request from Animana to your IDEXX analyzer and then receive the results in the patient file.

Before you start

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  • In order to send and retrieve results from the VetLab Station, you will need to have a (free) VetConnect PLUS account with valid credentials. See the related articles for instructions.
  • Enter your VetConnect PLUS credentials on your VetLab Station. Go to the IDEXX VetLab Station dashboard > Settings > Vetconnect plus. When you’ve entered your credentials you will see the option “test your connection”. Click that to see if the connection works. It can take up to 24 hours for the connection to work.
  • You need permission to be able to access your Animana settings. Permissions can be adjusted by practice administrators in Settings > General Settings > Role Management.
  • If you have multiple practice locations that use VetConnect PLUS, please ask your IDEXX laboratory to link your sublocations with the main location. IDEXX VetConnect PLUS will provide so-called “LIMS IDs” for each location. These LIMS IDs and location names can be entered in Animana in the fields for multiple locations, under VetConnect PLUS.

Step-by-step instructions

  1. Go to Settings > General Settings > VetConnectPLUS.
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    If you don’t see “VetConnect PLUS” in the menu on the left, please contact our Customer Support team to activate the VetConnect PLUS module for you.
  2. Enter your “VetConnect PLUS Login username”. Or go to the next step if your username is already entered in this field.
  3. Enter your “VetConnectPLUS Login password”. Or go to the next step if your password is already entered.
  4. Only if your practice has multiple locations that use VetConnect PLUS, you also need to complete the fields “Lab Account number” and “Location Name”.
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    If you don’t have this information, you can contact IDEXX VetConnect PLUS support on 0203 7887 508. In the menu, choose option 1 > option 3 > option 1.
  5. Click Save.
  6. Fill out this request form to let our Animana Customer Support team know they can enable the option to order IDEXX VetLab Station tests via VetConnect PLUS.
  7. Once enabled, go back to Settings > General Settings > VetConnectPLUS.
  8. Select the checkbox if you want to enable “Automatic billing for IDEXX in-house orders”. If enabled, Animana will automatically add the product charges for a requested IDEXX in-house diagnostics test as an uninvoiced item to the patient file.
  9. Click Save.

You can now send a test request to the VetLab Station directly from the patient file. See the related articles for instructions.

More about this

How do I know if my VetConnect PLUS credentials are correct?

If you are already sending test requests for IDEXX Reference Laboratories via Animana, using VetConnect PLUS, then your VetConnect PLUS credentials are correct.

If you are not sure if you use IDEXX Reference Laboratories, you can check your VetConnect PLUS credentials by visiting the IDEXX VetConnect PLUS portal, clicking Sign in with VetConnect PLUS and trying to log in there. If you can login then your credentials are correct.

If you have VetConnect PLUS credentials but are unable to login, please contact IDEXX VetConnect PLUS support on 0203 7887 508. In the telephone menu, choose option 1 > option 3 > option 1.

How does it work if my practice has multiple VetLab Station devices?

Follow the steps below to identify and link your VetLab Station devices to Animana. This will auto-select the appropriate VetLab Station device when you create a test request order.

  1. Follow step 1-8 of the instructions above.
  2. Click Manage IVLS Devices.
  3. For each Animana location, select the VetLab Station device that is available. Should a location have multiple VetLab Station devices, click the + button to link an extra VetLab Station device to that location. If you don’t know which code corresponds with which VetLab Station device, you can check this on your VetLab Station device or change the name of your VetLab Station.
  4. Click Save.

How do I change the name of my VetLab Station device?

  1. Go to the IDEXX VetLab Station dashboard.
  2. Click on Settings.
  3. Click on Practice Management.
  4. In the section “Practice Management Software” > “Other” > “Network Connection” click on Configure.
  5. Enter the name for your device in the field “Integration Name”. This name will be displayed in Animana when you need to select a VetLab Station device.
  6. Click OK to confirm.

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Updated on 27 January 2026
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