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How do I setup the connection between Animana and IDEXX VetLab Station (IVLS)?

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The IDEXX VetLab Station (IVLS) is a laboratory information management system. It serves as a central hub for managing laboratory results, integrating with analyzers, and sharing information with Animana. In this article, we explain the configuration for the integration between IDEXX VetLab Station (IVLS) and Animana, allowing you to send an in-clinic analysis request from Animana to your IDEXX analyzer and then receive the results in the patient file.

Before you start

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  • In order to send and retrieve results from the IVLS, you will need to have a (free) VetConnect PLUS (VCP) account with valid credentials. See the related articles for instructions.
  • Enter your VetConnect PLUS credentials on your IVLS. Go to the IDEXX VetLab Station dashboard > Settings > Vetconnect plus. When you’ve entered your credentials you will see the option “test your connection”. Click that to see if the connection works. It can take up to 24 hours for the connection to work.
  • You need permission to be able to access your Animana settings. Permissions can be adjusted by practice administrators in Settings > General Settings > Role Management.
  • If you have multiple locations that use VetConnect PLUS, please ask your IDEXX laboratory to link your sublocations with the main location. IDEXX VetConnect PLUS will provide LIMS ID’s for each location. These LIMS ID’s and location names can be entered in the fields for multiple locations, under VetConnect PLUS.

Step-by-step instructions

  1. Go to Settings > General Settings > VetConnectPLUS.
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    If you don’t see “VetConnect PLUS” in the menu on the left, please contact our Customer Support team to activate the VetConnect PLUS module for you.
  2. Enter your “VetConnect PLUS Login username”. Or go to the next step if your username is already entered in this field.
  3. Enter your “VetConnectPLUS Login password”. Or go to the next step if your password is already entered.
  4. Only if your practice has multiple locations that use VetConnect PLUS, you also need to complete the fields “Lab Account number” and “Location Name”.
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    If you don’t have this information, you can contact IDEXX VetConnect PLUS support on 0203 7887 508. In the menu, choose option 1 > option 3 > option 1.
  5. Click Save.
  6. Fill out this request form to let our Animana Customer Support team know they can enable the option to order IVLS tests via VetConnect PLUS.
  7. Once enabled, go back to Settings > General Settings > VetConnectPLUS.
  8. Select the checkbox if you want to enable “Automatic billing for IDEXX in-house orders”. If enabled, Animana will automatically add the product charges for a requested IDEXX in-house test as an uninvoiced item to the patient file.
  9. Click Save.

You can now send a test request to the IVLS directly from the patient file. See the related articles for instructions.

More about this

How do I know if my VetConnect PLUS credentials are correct?

If you are already sending test requests for IDEXX Reference Laboratories via Animana, using VetConnect PLUS, then your VCP credentials are correct.

If you are not sure if you use IDEXX Reference Laboratories, you can check your VCP credentials by visiting the IDEXX VetConnect PLUS portal, clicking Sign in with VetConnect PLUS and trying to log in there. If you can login then your credentials are correct.

If you have VCP credentials but are unable to login, please contact IDEXX VetConnect PLUS support on 0203 7887 508. In the telephone menu, choose option 1 > option 3 > option 1.

How does it work if my practice has multiple IVLS devices?

Follow the steps below to identify and link your IVLS devices to Animana. This will auto-select the appropriate IVLS device when you create a test request order.

  1. Follow step 1-8 of the instructions above.
  2. Click Manage IVLS Devices.
  3. For each Animana location, select the IVLS device that is available. Should a location have multiple IVLS devices, click the + button to link an extra IVLS device to that location. If you don’t know which code corresponds with which IVLS device, you can check this on your IVLS device or change the name of your IVLS.
  4. Click Save.

How do I change the name of my IVLS device?

  1. Go to the IDEXX VetLab Station dashboard.
  2. Click on Settings.
  3. Click on Practice Management.
  4. In the section “Practice Management Software” > “Other” > “Network Connection” click on Configure.
  5. Enter the name for your device in the field “Integration Name”. This name will be displayed in Animana when you need to select an IVLS device.
  6. Click OK to confirm.

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Updated on 20 November 2025
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