IDEXX Animana and VoIP Frequently Asked Questions
IDEXX Animana has partnered with different VoIP providers to support this new feature. VoIP stands for Voice Over Internet Protocol....
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How do I install OpenJDK on my computer?
For the Webagent, Animana uses the open-source and free-of-charge OpenJDK. This article will explain how to install this version of... -
How do I uninstall the WebAgent?
Animana uses an application called “WebAgent” to connect with analysers. Follow these instructions to fully uninstall the WebAgent from your... -
In focus: SMS text messaging
Animana offers many great ways to engage your customers with SMS text messages – whether via an automated reminder using... -
Database delivery requirements
Introduction for our new customers You’ve received this document because you’re having a conversion from custom made software, or from... -
How do I setup my paper format & margins?
Before starting with Animana – or after purchasing a new printer – you need to configure your paper format. This... -
How do I set up the rules for automated product reminders?
With product reminder rules you can design an automated process defining how many product reminders will be sent in which... -
How do I synchronise my appointments with my iPhone?
It is possible to synchronise Animana appointments with your iPhone. This article will explain how to set this up. Step-by-step... -
How do I extract the contents of a zip file?
In some instances, you are required to download a .zip file from Animana, for statement batches for example. A zip... -
How do I setup a Dymo label printer?
Before you can set up your label printer it needs to be installed on the workstation(s) by you or your...