How do I connect Smart Flow with IDEXX Animana?

IDEXX Animana offers integration with IDEXX Smart Flow, this article will guide you through the process of setting up the integration.

Before you start

You need to have Smart Flow in order to set up the integration. More information can be found here.

Step-by-step instructions

  1. Go to >General Settings > Smart Flow.
  2. Select a location and add the Smart Flow API key as found in your Smart Flow account for that specific location:

    Please note you can only use one Smart Flow API key per location defined in Animana. Other locations will not have the option to send patient information to Smart Flow.

  3. Now press Add.
  4. The integration has been set up:

  5. Click Save at the bottom of the page.

More about this

Linking to appointment status

With the “Link To Appointment Status” box ticked, as soon as the appointment status of a patient changes to “arrived”, Animana will immediately send the patient information to Smart Flow.

Please note that this functionality does not work for recurring appointments.

Was this article helpful?


If you wish to provide more detailed feedback regarding this article, please send us an email at: idexx-animana-support-uk@idexx.com