How do I make the blue help question mark in Animana show up?

Animana uses technology to provide assistance and guidance whilst using the software. That guidance can be used by clicking on the blue question mark at the bottom right corner. Sometimes that question mark doesn’t show up and this article will help you get it back.

Before you start

  • Please note that this question-mark only appears to those with English, Dutch or German Animana accounts.

Step-by-step instructions

Click on one of the boxes below to see the instructions for the browser you are using.

  1. Click on the three dots in the top-right corner
  2. Click Settings
  3. Type in “Site settings” in the search bar at the top
  4. Click Site settings

  5. Click Cookies & site data

  6. At the bottom of the page click on the Add button under the “Allow” section

  7. Type in [*.]walkme.com in text field
  8. Click Add

  9. Now close your google chrome browser.
  10. Open the browser again, log in to Animana and the blue question-mark should appear.
  1. Click on the three stripes in the top-right corner
  2. Click Options
  3. Click Privacy & Security

  4. Under the section “Cookies and Site Data” click Manage Permissions

  5. Type in https://walkme.com in the text field
  6. Now click Allow

  7. Close your Firefox browser
  8. Open the browser again, log in to Animana and the blue question-mark should appear.

 

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