Animana uses an application to automatically upload DICOM images as soon as these images have been made available in a specified folder. This ‘DICOM uploader’ is a program that looks for digital X-rays (DICOM files) in a specific location and uploads them to your Animana account so they can be linked to patients. If you are experiencing problems with the uploader, you may be asked by the Animana support team to uninstall it – these instructions will take you through this removal process.
Before you start
Please note that you need to have administrator rights on your computer to get this working. If you don’t have these rights, please get in touch with your IT administrator.
Step-by-step instructions
- On your computer (usually at the bottom left of the screen), click Start
> Settings. - In the Windows settings, click Apps.
- In the left-hand menu, click Apps & features.
- Find and select the DICOM uploader in the list.
- Choose Delete.
- Open your computer’s recycle bin and delete the DICOM uploader(s) from there.
If necessary, you can reinstall the DICOM uploader afterwards. See the Related articles.
- Check the icons on your Mac menu bar – look for the green DICOM icon, if it is there, click it, and choose Exit.
- On your desktop, you should have a folder called “DICOM”, “DICOM uploader” or “Animana DICOM”, click this folder and click Move to Bin.
- Now check the start-up folders to stop the “old” DICOM uploader from starting. Go to the Apple menu > System Preferences, then click Users & Groups.
- Click your account name below Current User.
- Click Login Items at the top of the window.
- Select the DICOM uploader and press -the – button to remove the task.
- Lastly, open the Bin on your computer and delete the DICOM files and folders in there.
If necessary, you can reinstall the DICOM uploader afterwards. See the Related articles.
More about this
How do I tell if the DICOM Uploader is running, and what version it is?
These instructions are currently for Windows devices only.
- Click the
icon at the bottom right of the screen to check the hidden icons on the computer. - Look for the
icon , if it is there, the DICOM Uploader is installed and currently running. Continue with the step below to identify the version. - Left-click the icon to open the application.
- On the menu choose “Help“, then “About dicom” to see the version number.