How do I uninstall the DICOM uploader?

Animana uses an application to automatically upload DICOM images as soon as these images have been made available in a specified folder. This ‘DICOM uploader’ is a program that looks for digital X-rays (DICOM files) in a specific location and uploads them to your Animana account so they can be linked to patients. If you are experiencing problems with the uploader, you may be asked by the Animana support team to uninstall it – these instructions will take you through this removal process.

Before you start

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Please note that you need to have administrator rights on your computer to get this working. If you don’t have these rights, please get in touch with your IT administrator.

Step-by-step instructions

Removal Instructions for Windows
  1. Make sure the DICOM uploader isn’t currently running, by clicking the ^ arrow at the bottom right of the screen to check the hidden icons on the computer.
  2. Look for the green DICOM icon, if it is there, right-click it and click Exit.
  3. On your desktop, you should have a folder called “DICOM”, “DICOM uploader” or “Animana DICOM”, right-click this folder and click Delete.
  4. Now you need to check the start-up folders to stop the “old” DICOM uploader from automatically starting. Click Windows Key + R on your keyboard to open the Run dialog box.
  5. Type shell:startup
  6. Click OK.
  7. In the window that appears, delete any files or folders relating to DICOM.
  8. Now repeat this for the “common” startup folder. Open the Run dialog box again (Windows Key + R).
  9. Type shell:common startup
  10. Click OK.
  11. In the window that appears, delete any files or folders relating to DICOM.
  12. Lastly, open the recycle bin on your computer and delete the DICOM files and folders in there.

To install a new version of the DICOM uploader, visit How do I install the DICOM uploader and automatically start it upon startup?

Removal Instructions for Mac
  1. Check the icons on your Mac menu bar – look for the green DICOM icon, if it is there, click it, and choose Exit.

  2. On your desktop, you should have a folder called “DICOM”, “DICOM uploader” or “Animana DICOM”, click this folder and click Move to Bin.

  3. Now check the start-up folders to stop the “old” DICOM uploader from starting. Go to the Apple menu > System Preferences, then click Users & Groups.
  4. Click your account name below Current User.
  5. Click Login Items at the top of the window.
  6. Select the DICOM uploader and press -the  button to remove the task.

  7. Lastly, open the Bin on your computer and delete the DICOM files and folders in there.

To install a new version of the DICOM uploader, visit How do I install the DICOM uploader and automatically start it upon startup?

More about this

How do I tell if the DICOM Uploader is running, and what version it is?

These instructions are currently for Windows devices only.

  1. Click the icon at the bottom right of the screen to check the hidden icons on the computer.
  2. Look for the   icon , if it is there, the DICOM Uploader is installed and currently running. Continue with the step below to identify the version.
  3. Left-click the icon to open the application.
  4. On the menu choose “Help, then “About dicom” to see the version number.
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IMPORTANT: If you’re running version 5.4.2 or below, this version contains critical security vulnerabilities (Log4J) – please follow the instructions above to uninstall the old version, and reinstall the latest version.

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Updated on 8 February 2022

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