2023-01-22 Appointment reminders from agenda

16:32 CET, 22nd January 2024

Some Animana users have informed us that they are currently unable to send appointment reminders from the Animana agenda – this issue appears to be affecting a limited group of users. We are currently investigating the cause and working on a solution.

The current alternative for affected Animana users to inform the pet owner through the client file.

How to email via the client file:

How do I send an email to a client in Animana?

Appointment reminders via the Animana agenda:

How do I send an appointment reminder from the diary?

16:28 CET, 22nd January 2024

We are aware of problems currently affecting Animana. Our teams are currently looking into it, and updates will be posted here.

We apologise for this inconvenience.