Changes to the status and display of IDEXX Reference Lab results

In order to accommodate for Reference Lab results from different departments within the lab (e.g. after a split of the sample), we have made two changes to the way we show orders and results:

  1. (Existing) lab orders with status Final or Partial will now show the status Ordered instead. This status will remain throughout the whole process.
  2. Each (partial) linked result will show as a different line in the patient file (one per lab department) below the corresponding order that was originally placed with the Reference Lab. Each result line will show the status of that result: Partial or Final. The knowledge base article; How do I order an IDEXX Reference Lab test? has been updated with the changes.

For more info, please refer to How do I order an IDEXX reference lab test?

Updated on 31 January 2022

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