The Client File tab allows you to view a history of your interactions with a client. It also allows you to create new interactions. This includes;
- Appointments
- Products/Services
- Invoices and payments
- Correspondence (phone calls/text messages/email/letters)
- Tasks
- Notes
How do I add a client interaction?
Client interactions can be initiated simply by clicking the relevant button on the client file screen at the top.
How do I view and filter the client file?
You can filter the type of interactions by simply selecting the checkboxes at the top.
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Click Collapse Filters when you do not use filters.
How do I search the client file?
On the right-hand side in the client file, at the top of the table, there is a search field, allowing you to search across all client-file entries. Add your search term and either click Enter or .
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Tip: You can use the shortcut key combination [Ctrl+G] to access the search field directly.