How do I Login to Animana? This article will explain how you can login to Animana. Step-by-step instructions Option 1: Log in with Animana credentials Go...
Interaction – Label The Label interaction allows you to quickly generate a label in different places in the application. To manage your labels,...
How do I set up monthly accounts? Clients that usually do not pay each visit but receive an invoice once a month (or any other set period)...
How do I create an eClaim? Animana supports electronic insurance eClaims via the VetEnvoy service. More information about available insurers can be found on this page....
How do I edit patient data? Sometimes you have entered a patient in the system and need to add more patient data information at a later...
How do I perform a credit on an existing invoice? Every practice has to deal with clients returning a product for a refund and invoice mistakes which need invoice corrections. ...
How do I create a new patient? When new clients are added to the system, their pet(s) also need to be added. This article will explain how...
How do I send an appointment reminder from the diary? When you want to build on your customer service or you’re experiencing a lot of no shows for example you...
How do I create a manual insurance claim? A manual insurance claim (Patient File > Insurance Claim) can be created when you are working with insurance companies that...
How do I add a new contact? Contacts such as clients, referring vets and suppliers can be added by clicking the new contact button on the navigation...