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The Basics
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How do I process a payment against an existing credit or pre-payment?
The purpose of this article is to describe how to process a payment on an invoice using an existing credit... -
Learning Path: Automated Reminders
Making your practice more efficient with Automated Reminders Reminding clients that preventative care for their animal is due, is perceived... -
How do I perform a credit on an existing invoice?
Every practice has to deal with clients returning a product for a refund and invoice mistakes which need invoice corrections. ... -
How do I send an appointment reminder from the diary?
When you want to build on your customer service or you’re experiencing a lot of no shows for example you... -
How do I edit patient data?
Sometimes you have entered a patient in the system and need to add more patient data information at a later... -
How do I write up my consult notes for a patient?
The consult form allows you to capture your patient consult notes, which could include; medical history, examination findings, diagnosis and... -
How do I add an attachment to a patient or herd file?
Sometimes, there are certain documents, images or other files you want to link against a patient or herd file. You... -
How do I do a cash count at the end of the day?
Throughout, or at the end of the day, you will want to confirm that the money in your cash drawer... -
How do I create an eClaim?
Animana supports electronic insurance eClaims via the VetEnvoy service. More information about available insurers can be found on this page....