In focus: Successful emailing Communicating with your clients is an important activity that you do all day, every day. Emailing is an important part...
How to refund or credit a service or returned product The purpose of this article is to describe how to process a refund or credit for an unwanted service or...
How do I prevent a new tab in my browser to be opened when printing an invoice or letter? If you print something from Animana, Animana creates a PDF for the requested printout. When the browser settings are incorrect,...
How do I set up reminder groups? A reminder group determines which product reminders overrule other product reminders. As it is possible in Animana to schedule reminders...
In focus: Data Security General Data Protection Regulation (GDPR) is a tricky topic, especially when you don’t deal with it daily. On this page,...
IDEXX Animana functionality and GDPR The General Data Protection Regulation (GDPR) defines the rights of the individuals that you need to comply with as a Data Controller....
How do I make the blue help question mark in Animana show up? Animana uses technology to provide assistance and guidance whilst using the software. That guidance can be used by clicking on...
How do I create pdf screenshots in Animana via my browser? In some instances, you may need to make screenshots of information displayed in Animana. Every web browser has the capability...
How do I clear the cookies and cache of my Firefox browser? Web browsers need to save temporary files in order for websites to display correctly, Animana is not an exception; a...
How do I get help within Animana? Once logged in, you can access Animana’s intuitive help and training system from any page and at any time, simply...