Open incidents
2024-04-05 Performance issues on some pages after technical update 7.12
11:38 CET, 18th of April 2024 All issues have been resolved and performance of all pages is back to normal. 12:38 CET, 5th of April 2024 We are aware of problems currently affecting the performance of Animana in version 7.12, causing slowness in several areas. Our teams are currently looking…
Closed incidents
- 2024-03-14 Unable to login
- 2023-01-22 Appointment reminders from agenda
- 2023-09-28 Client portal and API outage
- 2023-09-12 Credit function – uninvoiced lines are missing
- 2023-09-12 Save button does not work on combi protocols
- 2023-09-05 Patient files not opening correctly
- 2023-08-07 Problems relating to SMS text messages
- 2023-08-02 Herd files do not open
- 2023-05-31 Adding products with the correct VAT
- 2023-01-31 Animana incident – sending email