In focus: RCVS Codes of Professional Conduct
The Royal College of Veterinary Surgeons (RCVS) maintains a comprehensive set of advice and guidelines for veterinary practices in the...
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The Basics
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How do I send an email to a client in Animana?
Communicating with your clients is an important activity that you do all day, every day. One of the great functionalities... -
How to refund or credit a service or returned product
The purpose of this article is to describe how to process a refund or credit for an unwanted service or... -
How do I process a pre-payment?
This article describes how to create a pre-payment or credit value in a customer’s account. This is typically needed when... -
How do I create a new patient?
When new clients are added to the system, their pet(s) also need to be added. This article will explain how... -
How do I view DICOM images in Animana?
DICOM stands for Digital Imaging and Communication in Medicine. DICOM images are commonly used for digital x-rays. They are usually... -
How do I create a visit form for multiple herds?
Using a normal visit form, which can be accessed through the patient file, you can only create a visit form... -
How do I process payments on existing invoices?
Sometimes a client pays their invoice at a later moment in time than when it was created. In that case,... -
How do I process payments while creating an invoice?
After charging a client, you will need to process the payment in Animana. This article tells you how to process... -
How do I change the owner of a patient?
Patients sometimes change ownership when they move from one owner to the next. If both owners are in Animana, the...