How do I send a Text Message?
Amongst many options in Animana to communicate with Pet Owners, you are also able to use Text Messages to inform...
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The Basics
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How do I process a pre-payment?
This article describes how to create a pre-payment or credit value in a customer’s account. This is typically needed when... -
How to refund or credit a service or returned product
The purpose of this article is to describe how to process a refund or credit for an unwanted service or... -
In focus: RCVS Codes of Professional Conduct
The Royal College of Veterinary Surgeons (RCVS) maintains a comprehensive set of advice and guidelines for veterinary practices in the... -
How do I process payments on existing invoices?
Sometimes a client pays their invoice at a later moment in time than when it was created. In that case,... -
How do I process payments while creating an invoice?
After charging a client, you will need to process the payment in Animana. This article tells you how to process... -
How do I view DICOM images in Animana?
DICOM stands for Digital Imaging and Communication in Medicine. DICOM images are commonly used for digital x-rays. They are usually... -
How do I change the owner of a patient?
Patients sometimes change ownership when they move from one owner to the next. If both owners are in Animana, the... -
How do I create a visit form for multiple herds?
Using a normal visit form, which can be accessed through the patient file, you can only create a visit form... -
How do I create an invoice?
When you sell a product or a service to your clients you will need to create an invoice for them...