How do I send an appointment reminder from the diary?
When you want to build on your customer service or you’re experiencing a lot of no shows for example you...
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The Basics
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Interaction – Label
The Label interaction allows you to quickly generate a label in different places in the application. To manage your labels,... -
How do I add a health plan to a patient?
A Pet Health Plan (PHP) is similar to a subscription that you have at the gym. With a Pet Health... -
How to refund or credit a service or returned product
The purpose of this article is to describe how to process a refund or credit for an unwanted service or... -
How do I search for patients?
Searching for clients and patients is one of the key functionalities you should master. While the search functionality also allows... -
How do I create an appointment from the patient file?
Appointments are booked in your calendar throughout the day. In Animana, appointments can be made in several ways: directly from... -
How do I view DICOM images in Animana?
DICOM stands for Digital Imaging and Communication in Medicine. DICOM images are commonly used for digital x-rays. They are usually... -
How do I merge duplicate patient files?
It may happen that a patient is entered in the system twice. To avoid confusion, in this article we will... -
How do I add purchase invoices?
When you do bookkeeping in Animana, you will have to process all your incoming and outgoing transactions in Animana. This... -
How do I assign a client card to a client?
The Client Card is an optional module in Animana where you create a digital loyalty card for your clients so...