How do I add the weight of a patient?
Registering the weight of a patient is important. Not only to track their weight, but also to determine the correct...
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The Basics
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How do I invoice uninvoiced products?
After adding products to a patient/herd file or client file they will need to be invoiced at some point. The... -
How do I process payments while creating an invoice?
After charging a client, you will need to process the payment in Animana. This article tells you how to process... -
How to refund or credit a service or returned product
The purpose of this article is to describe how to process a refund or credit for an unwanted service or... -
How do I search for patients?
Searching for clients and patients is one of the key functionalities you should master. While the search functionality also allows... -
How do I process payments on existing invoices?
Sometimes a client pays their invoice at a later moment in time than when it was created. In that case,... -
How do I process a pre-payment?
This article describes how to create a pre-payment or credit value in a customer’s account. This is typically needed when... -
How do I create an invoice?
When you sell a product or a service to your clients you will need to create an invoice for them... -
Header bar
The header bar has four different areas. The dark grey area holds the IDEXX Animana logo. Clicking the click on... -
How do I manually add a reminder if I’m using automated reminders?
When set up correctly, Animana’s powerful reminder functionality will automatically add a reminder to the patient file when you sell...