Sometimes a client pays their invoice at a later moment in time than when it was created. In that case, you will need to find that invoice in the system first and then create a payment against it. This article tells you how to process a payment on an existing invoice.
- Go to the client file by searching a client and clicking on the Client File tab. You will find all the client invoices listed there.
Alternatively, you can also find the client by navigating to Extra > Financial > Debtors where you will find a list of all the debtors in the system.
- Click on the invoice that you would like to process payments on. This will open the invoice.
- Scroll down and click the blue Payment button.
- The next screen shows you the different payment options. Click on the correct payment option.
- In the next screen you can add or change details of the payment. Should the client have more than one open invoice, they will be listed in this screen. Tick the box in front of the invoice(s) that you are accepting payment on now. By default, the box “Amount” will be completed with the remaining balance of that invoice. You can adjust this amount manually when necessary.
- Click on Save to save this payment.
More about this
Adjust payment options
You can add, delete or rename payment options in the ledger scheme (Extra > Financial > Ledger scheme).
See the Ledger scheme article for a description on how to do so.
Before saving a payment you can enter the details of this payment.
The description is for internal use and will not be printed on the invoice or receipt.
You will be able to see a payment description of an invoice by opening an invoice in the Client File and then click on the Payments tab first and subsequently click on the payment itself.
Processing payments that are not the exact invoice amount
- Should you receive more than the remaining invoice amount and the client does not want the change, you can enter the amount received in the box “Amount” and then check the box “Round + book difference” above it. This will complete the invoice as fully paid and not leave a credit.
Should you want to leave the credit, then enter the amount but do not check the box “Round + book difference”.
- Should you receive a partial payment, i.e. a payment less than the invoice amount, you can enter the amount received in the box “Amount” and make sure that you do not check the box “Round + Book difference” before clicking Save. This will leave the remainder as an open amount on this client’s record.
- Should the client make a payment that is less than the remaining invoice amount but the difference is only a few cents and you do not wish to follow up on this, you can check the box “Round + Book difference” before clicking Save. This will make sure that the invoice is marked as fully paid and this client will not pop up in the debtors list with only a few cents left on the invoice.
When you tick the box “Book difference” amounts will be registered on ledger 4700 (Payment Differences).
What do different invoice colors tell you?
Go to a client’s file to see an overview of their invoices.
Invoices can have different colors. This is what they tell you:
- Black invoices have been fully paid.
- Green invoices mean that the client has a credit. He has paid more than the invoice amount (or has a refund). Notice that the amount also has a minus in front of it.
- Red invoices mean that the invoice is not (fully) paid yet. The client still has to pay the remainder of the invoice amount.