How do I create a recurring appointment?
By default, an appointment is set as a unique one-off event. This article will explain how to create a recurring...
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The Basics
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How do I manually add a reminder if I’m using automated reminders?
When set up correctly, Animana’s powerful reminder functionality will automatically add a reminder to the patient file when you sell... -
How do I edit my user data in Animana?
Usually, the administrator of your Animana account will add your user data. It is possible to edit some of your... -
How do I process payments on existing invoices?
Sometimes a client pays their invoice at a later moment in time than when it was created. In that case,... -
Header bar
The header bar has four different areas. The dark grey area holds the IDEXX Animana logo. Clicking the click on... -
How do I search for (custom) protocols?
Using (custom) protocols adds tremendous value when standardising processes in your practice. If these protocols are frequently used, it’s likely... -
How do I search for a client in Animana?
Searching for clients and patients is one of the key functionalities you should master. While the search functionality also allows... -
How do I switch to another user account?
Animana supports the ability to switch from one user to another. For security reasons we always recommend working from your... -
How do I create an estimate for a treatment?
Before a treatment a client might ask you for an estimate to give him an idea of the costs. You... -
How do I merge duplicate client files?
Sometimes, a contact gets entered that was already in the system, or two owners are registered separately and want to...