How do I process payments on existing invoices?
Sometimes a client pays their invoice at a later moment in time than when it was created. In that case,...
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The Basics
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How do I merge duplicate client files?
Sometimes, a contact gets entered that was already in the system, or two owners are registered separately and want to... -
How do I search for (custom) protocols?
Using (custom) protocols adds tremendous value when standardising processes in your practice. If these protocols are frequently used, it’s likely... -
How do I create a recurring appointment?
By default, an appointment is set as a unique one-off event. This article will explain how to create a recurring... -
How do I process payments while creating an invoice?
After charging a client, you will need to process the payment in Animana. This article tells you how to process... -
How do I edit my user data in Animana?
Usually, the administrator of your Animana account will add your user data. It is possible to edit some of your... -
How do I invoice uninvoiced products?
After adding products to a patient/herd file or client file they will need to be invoiced at some point. The... -
How do I reply to an internal message?
Animana offers a method to communicate with your colleagues online. This can be used to have conversations between one or... -
How do I create an invoice?
When you sell a product or a service to your clients you will need to create an invoice for them... -
Learning Path: Automated Reminders
Making your practice more efficient with Automated Reminders Reminding clients that preventative care for their animal is due, is perceived...