How do I create a visit form from a Herd or Patient File? With the visit form you are able to log a visit to a patient and record your findings and recommendations....
Learning Path: Automated Reminders Making your practice more efficient with Automated Reminders Reminding clients that preventative care for their animal is due, is perceived...
Header bar The header bar has four different areas. The dark grey area holds the IDEXX Animana logo. Clicking the click on...
How do I make a client inactive? Sometimes, you want to deactivate a client record. For instance, a client might move away or all of their pets...
How do I create an estimate for a treatment? Before a treatment a client might ask you for an estimate to give him an idea of the costs. You...
How do I process a pre-payment? This article describes how to create a pre-payment or credit value in a customer’s account. This is typically needed when...
Client Data – Discount and Subscription Defining discount groups can be done by browsing to Client File > Client Data > Discount/Subscription tab; Assign a Price...
What is in the Client Info tab? Animana allows you to capture and manage a wide variety of information about your clients. In the Client Info you...
Interaction – Reminder The Reminder interaction is available only within the Patient file and Herd file. You can manually create a patient-related reminder for various activities using the...
Client File The Client File tab allows you to view a history of your interactions with a client. It also allows you...