How do I track changes made by users?
This article will explain how you can view changes which have been made to your system (an audit log) via Extra >...
FAQ
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In focus: Data Security
General Data Protection Regulation (GDPR) is a tricky topic, especially when you don’t deal with it daily. On this page,... -
How do I prevent a new tab in my browser to be opened when printing an invoice or letter?
If you print something from Animana, Animana creates a PDF for the requested printout. When the browser settings are incorrect,... -
How to refund or credit a service or returned product
The purpose of this article is to describe how to process a refund or credit for an unwanted service or... -
IDEXX Animana functionality and GDPR
The General Data Protection Regulation (GDPR) defines the rights of the individuals that you need to comply with as a Data Controller.... -
How do I set up reminder groups?
A reminder group determines which product reminders overrule other product reminders. As it is possible in Animana to schedule reminders... -
How do I make the blue help question mark in Animana show up?
Animana uses technology to provide assistance and guidance whilst using the software. That guidance can be used by clicking on... -
How do I clear the cookies and cache of my Firefox browser?
Web browsers need to save temporary files in order for websites to display correctly, Animana is not an exception; a... -
How do I create pdf screenshots in Animana via my browser?
In some instances, you may need to make screenshots of information displayed in Animana. Every web browser has the capability... -
How do I get help within Animana?
Once logged in, you can access Animana’s intuitive help and training system from any page and at any time, simply...