How do I fix the most common email problems?
There are many possible causes why an email can’t be sent or delivered. Some problems you can fix yourself but...
FAQ
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IDEXX Animana and VoIP Frequently Asked Questions
IDEXX Animana has partnered with different VoIP providers to support this new feature. VoIP stands for Voice Over Internet Protocol.... -
How do I track changes made by users?
This article will explain how you can view changes which have been made to your system (an audit log) via Extra >... -
How do I prevent a new tab in my browser to be opened when printing an invoice or letter?
If you print something from Animana, Animana creates a PDF for the requested printout. When the browser settings are incorrect,... -
How to refund or credit a service or returned product
The purpose of this article is to describe how to process a refund or credit for an unwanted service or... -
How do I set up reminder groups?
A reminder group determines which product reminders overrule other product reminders. As it is possible in Animana to schedule reminders... -
IDEXX Animana functionality and GDPR
The General Data Protection Regulation (GDPR) defines the rights of the individuals that you need to comply with as a Data Controller.... -
How do I clear the cookies and cache of my Chrome browser?
Web browsers need to save temporary files in order for websites to display correctly, Animana is not an exception; a... -
How do I make the blue help question mark in Animana show up?
Animana uses technology to provide assistance and guidance whilst using the software. That guidance can be used by clicking on... -
How do I customise my patient file and herd file buttons?
Depending on your role in your practice you may find that you perform some actions in the patient or herd...