How do I correct errors in the day overview?
Animana tracks payments throughout the day. Thus, at the end of the day, it expects a specific amount on the...
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How do I update the status of an invoice that was only partially covered by the insurance?
When you have received a partial payment from the insurance company after sending a claim, you first process that partial... -
Balances (balancing bank statements)
The balances section allows you to view, add and edit cash and card transactions, and also bank and suspense account... -
How do I book a preliminary payment on a suspense account?
Sometimes, you don’t have all the necessary information to book a payment immediately. In some cases, a suspense account is... -
How do I see which user processed a payment?
In some cases you want or need to know what happened to a particular payment in the system. That’s why... -
How do I invoice a health plan subscription?
A Pet Health Plan (PHP) is similar to a subscription that you have at the gym. With a Pet Health... -
How do I process payments that are not the exact invoice amount?
Sometimes, a client pays more or less than the invoice amount. This article explains how to deal with these scenarios... -
How do I create multiple financial statements at the same time?
If you need to create multiple financial statements for multiple clients at the same time, you might want to have... -
How do I invoice a client order?
In Animana, you can add products for a patient to an order list. When the order is delivered and the... -
How do I correct a positive card difference in the day overview?
Animana tracks payments throughout the day. Thus, at the end of the day it expects a specific amount on the...