How do I update the status of an invoice that was only partially covered by the insurance?
When you have received a partial payment from the insurance company after sending a claim, you first process that partial...
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How do I create an eClaim?
Animana supports electronic insurance eClaims via the VetEnvoy service/Petios. More information about available insurers can be found on this page.... -
How do I view my pet insurance claims?
If you use insurance claims in your practice, it is important to be able to see the claims that have... -
How do I book a preliminary payment on a suspense account?
Sometimes, you don’t have all the necessary information to book a payment immediately. In some cases, a suspense account is... -
How do I allocate insurance payments?
After a claim has been sent to an insurance company you may receive full or partial payment from the insurance... -
How do I exclude an invoice from debtors?
Sometimes, you want to exclude invoices from the debtors list. For instance, when a claim has been submitted and you...