How do I send marketing messages based on client data?
In Animana you can easily send mailings to your clients. The mailing filters allow you to quickly filter client, patient...
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How do I add a new contact?
Contacts such as clients, referring vets and suppliers can be added by clicking the new contact button on the navigation... -
General settings – user settings
The General Settings area of IDEXX Animana allows you to configure the basics of your practice. Only the administrator of... -
How do I assign a client card to a client?
The Client Card is an optional module in Animana where you create a digital loyalty card for your clients so... -
How do I search for a client in Animana?
Searching for clients and patients is one of the key functionalities you should master. While the search functionality also allows... -
How do I merge duplicate client files?
Sometimes, a contact gets entered that was already in the system, or two owners are registered separately and want to... -
How do I add multiple email addresses to one client?
When creating a contact or client in Animana, you will be given the opportunity to add email details. This article... -
How do I make a client inactive?
Sometimes, you want to deactivate a client record. For instance, a client might move away or all of their pets... -
Client Data – Discount and Subscription
Defining discount groups can be done by browsing to Client File > Client Data > Discount/Subscription tab; Assign a Price... -
What is in the Client Info tab?
Animana allows you to capture and manage a wide variety of information about your clients. In the Client Info you...