General settings – user settings The General Settings area of IDEXX Animana allows you to configure the basics of your practice. Only the administrator of...
How do I send marketing messages based on client data? In Animana you can easily send mailings to your clients. The mailing filters allow you to quickly filter client, patient...
How do I add a new contact? Contacts such as clients, referring vets and suppliers can be added by clicking the new contact button on the navigation...
How do I merge duplicate client files? Sometimes, a contact gets entered that was already in the system, or two owners are registered separately and want to...
Client Data – Extra addresses In the Client Data – Extra addresses tab you can view, add and edit extra addresses associated with a client;...
Client File The Client File tab allows you to view a history of your interactions with a client. It also allows you...
How do I search for a client in Animana? Searching for clients and patients is one of the key functionalities you should master. While the search functionality also allows...
Client Data – Discount and Subscription Defining discount groups can be done by browsing to Client File > Client Data > Discount/Subscription tab; Assign a Price...
How do I access the report that shows me my active clients? If you want to keep track of your active clients, you can. There is a pre-set report in Animana that...
How do I add multiple email addresses to one client? When creating a contact or client in Animana, you will be given the opportunity to add email details. This article...