General settings – user settings
The General Settings area of IDEXX Animana allows you to configure the basics of your practice. Only the administrator of...
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How do I add a new contact?
Contacts such as clients, referring vets and suppliers can be added by clicking the new contact button on the navigation... -
How do I send marketing messages based on client data?
In Animana you can easily send mailings to your clients. The mailing filters allow you to quickly filter client, patient... -
How do I merge duplicate client files?
Sometimes, a contact gets entered that was already in the system, or two owners are registered separately and want to... -
Client Data – Extra addresses
In the Client Data – Extra addresses tab you can view, add and edit extra addresses associated with a client;... -
How do I search for a client in Animana?
Searching for clients and patients is one of the key functionalities you should master. While the search functionality also allows... -
Client File
The Client File tab allows you to view a history of your interactions with a client. It also allows you... -
How do I access the report that shows me my active clients?
If you want to keep track of your active clients, you can. There is a pre-set report in Animana that... -
Client Data – Discount and Subscription
Defining discount groups can be done by browsing to Client File > Client Data > Discount/Subscription tab; Assign a Price... -
How do I add multiple email addresses to one client?
When creating a contact or client in Animana, you will be given the opportunity to add email details. This article...