How do I send an appointment reminder from the diary? When you want to build on your customer service or you’re experiencing a lot of no shows for example you...
General settings – general settings The General settings area of IDEXX Animana allows you to configure the basics of your Animana account. Only the administrator...
In focus: SMS text messaging Animana offers many great ways to engage your customers with SMS text messages – whether via an automated reminder using...
How do I add merge codes to my content? Merge codes are codes used as placeholders for text. In Animana, merge codes are also available, for instance, for client...
How do I send a Text Message? Amongst many options in Animana to communicate with Pet Owners, you are also able to use Text Messages to inform...