How do I add merge codes to my content?
Merge codes are codes used as placeholders for text. In Animana, merge codes are also available, for instance, for client...
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How do I send a Text Message?
Amongst many options in Animana to communicate with Pet Owners, you are also able to use Text Messages to inform... -
How do I send an appointment reminder from the diary?
When you want to build on your customer service or you’re experiencing a lot of no shows for example you... -
General settings – general settings
The General settings area of IDEXX Animana allows you to configure the basics of your Animana account. Only the administrator... -
In focus: SMS text messaging
Animana offers many great ways to engage your customers with SMS text messages – whether via an automated reminder using... -
How to send your Reminders manually
The reminders section allows you to batch send reminders which have previously been created. For example, you can search for...