Animana supports printing via Adobe Acrobat printing. To enable ‘silent printing’ (where your label or invoice is produced with one click of the print icon), it is important to follow all the instructions, in the exact proposed order to make this work (see the steps under the header: Article Contents). This has to be performed only one time for each browser and computer where Animana is used.
Before you start
- Mozilla Firefox Web browser (latest version). Firefox is the recommended and preferred web browser for Animana use. If you do not have it installed, please download it for free here: https://www.mozilla.org/en-US/firefox/new/
- Adobe Acrobat Reader DC (Latest Version). If you do not have Acrobat Reader, you can download it for free here: https://get.adobe.com/reader/. If you are using Adobe Acrobat Reader XI / 11, please update to DC as this is the most recent version required for printing to work.
- Make sure to have both software applications installed on your computer before you continue.
1. Browser Settings
- Click on the three horizontal stripes and click on Options, or if you are using Mac click Preferences
- Then scroll down until you see the section ‘Files and Applications’ and under ‘Applications’ search for Portable Document Format (PDF) > now select Use Adobe Acrobat Reader DC (Default) as demonstrated below:
2. Computer settings
The next section will help installing a file called SilentPrint.js and is needed to enhance the printing experience.
- In order to complete these steps, you might need Administrator privileges. If you encounter any error stating you don’t have the appropriate rights or privileges, please contact the IT administator of your practice.
- If you aren’t able to download the file mentioned in the following instructions because your Anti Virus application is preventing you to do so, please disable the Anti Virus for the duration of the installation. Don’t forget to enable it afterwards!
Are you updating the settings on a Windows or a Mac computer? Make a selection below:
Putting the SilentPrint.js file on your computer (Windows)
In order to keep the printing process smooth, you will need to download the SilentPrint.js file and put it on your computer. Please follow these instructions:
- Right click on this link and click Save link as..
- A window will open up, on the left side click Desktop and click Save.
- Go to the Windows start menu and search for ‘Run’ and open the application or keep the windows sign (keep it pressed) + press R on your keyboard. The following window should appear:
- Now copy and paste this text: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Javascripts and press Enter’on your keyboard or click Ok.
If Windows does not recognize the folder then try the alternative: C:\Program Files\Adobe\Acrobat DC\Acrobat\Javascripts - Copy the SilentPrint.js file on your desktop to the folder you just opened as shown below:
- Don’t forget to remove the SilentPrint.js file from your desktop.
- OPTIONAL: If you already had Adobe Acrobat Reader open during this process, please close it and start it again. If you don’t do this, then Adobe Acrobat Reader will not be able to see the new file you copied.
Thats it, you’re done! Please note that during a print job, Adobe Acrobat Reader will stay open on your computer, but the print jobs you have issued will be closed automatically. Due to changes made by Firefox we are unable to automatically close Adobe Acrobat Reader entirely after printing.
Putting the SilentPrint.js file on your computer (Mac)
For Mac users this procedure is slightly different, please follow these instructions:
- Open Finder and click Go and click Go to Folder
- Select and copy this line: /Users/USER_NAME/Library/Application Support/Adobe/Acrobat/DC/, please note that where it says USER_NAME you need replace this with your own user name. In this example the user name is Support so this is how the complete line looks; /Users/Support/Library/Application Support/Adobe/Acrobat/DC/. Once you have entered the right information, click Go.
- On the right-hand side (where are the folders and files are shown, right-click and select New Folder, give this folder the name JavaScripts. Please note: don’t close this window, we will need it in the last step.
- Now we need to download the file that will enable a smooth printing process. Right-click on this link and click “Save Link As…”
- When it lets you choose a destination where the file can be saved, please select the desktop.
- Once the file has been downloaded, go to your desktop and right-click the SilentPrint.js file and click Copy “SilentPrint.js”
- Go back to Finder and open the folder from step 2.
- Right-click on the ‘JavaScripts’ folder and click ‘Paste Item’
- OPTIONAL: If you already had Adobe Acrobat Reader open during this process, please close it and start it again. If you don’t do this, then Adobe Acrobat Reader will not be able to see the new file you copied.
Thats it, you’re done! Please note that during a print job, Adobe Acrobat Reader will stay open on your computer, but the print jobs you have issued will be closed automatically. Due to changes made by Firefox we are unable to automatically close Adobe Acrobat Reader entirely after printing.
3. Deleting the PDF files from your temporary files folder
Once Firefox has downloaded the PDF files, it will store them in your temporary files folder. These temporary files will be deleted once you close Firefox from your computer. There is no need to manually delete them.