How do I prevent sent emails from Animana being marked as spam because of my spf records? There are instances where emails sent from your Animana account are being marked as spam by the inbox of recipients....
How do I Login to Animana? This article will explain how you can login to Animana. Step-by-step instructions Option 1: Log in with Animana credentials Go...
How do I setup Adobe Acrobat and one-click (silent) printing in Google Chrome? Animana supports printing via Adobe Acrobat. To enable ‘silent printing’ (where your label or invoice is produced with a single...
How do I create a MyIDEXX account? In 2025 you can login to Animana via the MyIDEXX platform. This platform allows you access to multiple applications using...
How do I prevent a new tab in my browser to be opened when printing an invoice or letter? If you print something from Animana, Animana creates a PDF for the requested printout. When the browser settings are incorrect,...
How do I fix the most common email problems? There are many possible causes why an email can’t be sent or delivered. Some problems you can fix yourself but...
How do I track changes made by users? This article will explain how you can view changes which have been made to your system (an audit log) via Extra >...
How do I make the blue help question mark in Animana show up? Animana uses technology to provide assistance and guidance whilst using the software. That guidance can be used by clicking on...
How do I setup Adobe Acrobat and one-click (silent) printing in Firefox? Animana supports printing via Adobe Acrobat printing. To enable ‘silent printing’ (where your label or invoice is produced with one...
How to refund or credit a service or returned product The purpose of this article is to describe how to process a refund or credit for an unwanted service or...