How do I set up the notifications for automated reminders?
With reminder notification settings you can design an automated process defining how many reminders will be sent in which form...
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What do I need to do when my Animana URL changes?
In exceptional situations your Animana URL can change. To ensure that you can continue to make optimal use of Animana... -
IDEXX Animana and VoIP Frequently Asked Questions
IDEXX Animana has partnered with different VoIP providers to support this new feature. VoIP stands for Voice Over Internet Protocol.... -
How do I uninstall the WebAgent?
Animana uses an application called “WebAgent” to connect with analysers. Follow these instructions to fully uninstall the WebAgent from your... -
How do I setup my Firefox browser?
Install Firefox You can download Firefox for free by going to this link: https://www.mozilla.org/en-GB/firefox/new/ and click ‘Download Firefox’. Follow the... -
How do I reset my Username or Password?
This article will show you the procedure for resetting your Animana username and password. Please note that the process is slightly... -
How do I uninstall the DICOM uploader?
The DICOM uploader is a program that looks for digital X-rays in a specific location and uploads them to your Animana account. This article covers how to uninstall the uploader. -
How do I connect SmartFlow with IDEXX Animana?
IDEXX Animana offers an integration with IDEXX SmartFlow. This article will explain how you can set up the integration. Before... -
How do I setup an A4 printer?
This article is meant to give instructions to those who are responsible for setting up the printers at your practice.... -
How can I check the history of a patient of a colleague clinic?
If you work closely with another vet practice, that also uses Animana, it’s very useful to be able to provide...