How do I prevent a new tab in my browser to be opened when printing an invoice or letter?
If you print something from Animana, Animana creates a PDF for the requested printout. When the browser settings are incorrect,...
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How do I install the WebAgent and automatically start it upon startup?
If you use diagnostic equipment other than IDEXX in your practice, Animana uses the “WebAgent” programme to connect to those... -
How do I make the blue help question mark in Animana show up?
Animana uses technology to provide assistance and guidance whilst using the software. That guidance can be used by clicking on... -
How do I convert my csv to a useable format in Excel?
Certain reports extracted from Animana are coming in a Comma Separated Values (CSV) format. This means that all the information... -
How do I setup an A4 printer?
This article is meant to give instructions to those who are responsible for setting up the printers at your practice.... -
How do I uninstall the DICOM uploader?
The DICOM uploader is a program that looks for digital X-rays in a specific location and uploads them to your Animana account. This article covers how to uninstall the uploader. -
In focus: SMS text messaging
Animana offers many great ways to engage your customers with SMS text messages – whether via an automated reminder using... -
IDEXX VetLab Station Integration – Settings
The IDEXX VetLab Station (IVLS) is a laboratory information management system. It serves as a central hub for managing laboratory... -
IDEXX Animana and VoIP Frequently Asked Questions
IDEXX Animana has partnered with different VoIP providers to support this new feature. VoIP stands for Voice Over Internet Protocol.... -
How do I setup a Zebra label printer?
Before you can set up your label printer it needs to be installed on the workstation(s) by you or your...