IDEXX Animana and VoIP Frequently Asked Questions
IDEXX Animana has partnered with different VoIP providers to support this new feature. VoIP stands for Voice Over Internet Protocol....
- Home
- Knowledge Base
- Setup
- Technical
Technical
-
-
How do I extract the contents of a zip file?
In some instances, you are required to download a .zip file from Animana, for statement batches for example. A zip... -
In focus: Successful emailing
Communicating with your clients is an important activity that you do all day, every day. Emailing is an important part... -
How do I uninstall the WebAgent?
Animana uses an application called “WebAgent” to connect with analysers. Follow these instructions to fully uninstall the WebAgent from your... -
How do I set up the notifications for automated reminders?
With reminder notification settings you can design an automated process defining how many reminders will be sent in which form... -
How do I setup my paper format & margins?
Before starting with Animana – or after purchasing a new printer – you need to configure your paper format. This... -
In focus: SMS text messaging
Animana offers many great ways to engage your customers with SMS text messages – whether via an automated reminder using... -
How do I setup a Dymo label printer?
Before you can set up your label printer it needs to be installed on the workstation(s) by you or your... -
How do I add my practice logo to the client portal?
The client portal enables you to grant access to those clients that have herd files available in Animana. It grants... -
How do I synchronise my appointments with my iPhone?
It is possible to synchronise Animana appointments with your iPhone. This article will explain how to set this up. Step-by-step...