How do I prevent sent emails from Animana being marked as spam because of my spf records?
There are instances where emails sent from your Animana account are being marked as spam by the inbox of recipients....
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How do I add merge codes to my content?
Merge codes are codes used as placeholders for text. In Animana, merge codes are also available, for instance, for client... -
How do I Login to Animana?
This article will explain how you can login to Animana. Step-by-step instructions Option 1: Log in with Animana credentials Go... -
How do I set up monthly accounts?
Clients that usually do not pay each visit but receive an invoice once a month (or any other set period)... -
How do I send an email to a client in Animana?
Communicating with your clients is an important activity that you do all day, every day. One of the great functionalities... -
How do I fix the most common email problems?
There are many possible causes why an email can’t be sent or delivered. Some problems you can fix yourself but... -
How do I email the patient or herd history?
In Animana it is possible to send the patient’s history via email. Whether that be directly to the owner, an... -
General settings – general settings
The General settings area of IDEXX Animana allows you to configure the basics of your Animana account. Only the administrator... -
How do I send DICOM images to a colleague?
DICOM stands for Digital Imaging and Communication in Medicine. DICOM images are used to create digital x-rays. They can be... -
How do I send an appointment reminder from the diary?
When you want to build on your customer service or you’re experiencing a lot of no shows for example you...