How do I send DICOM images to a colleague?
DICOM stands for Digital Imaging and Communication in Medicine. DICOM images are used to create digital x-rays. They can be...
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How do I send an appointment reminder from the diary?
When you want to build on your customer service or you’re experiencing a lot of no shows for example you... -
In focus: Processing a payment
On this page, you’ll find all our help resources regarding how to take payments in Animana. Instructional videos These videos... -
How do I prevent sent emails from Animana being marked as spam because of my spf records?
There are instances where emails sent from your Animana account are being marked as spam by the inbox of recipients.... -
In focus: Successful emailing
Communicating with your clients is an important activity that you do all day, every day. Emailing is an important part... -
General settings – general settings
The General settings area of IDEXX Animana allows you to configure the basics of your Animana account. Only the administrator... -
How do I add a letter or email (template)?
Animana supports various ways to communicate with your clients. This article will explain how to add either a letter or... -
How do I fix the most common email problems?
There are many possible causes why an email can’t be sent or delivered. Some problems you can fix yourself but... -
How do I set up monthly accounts?
Clients that usually do not pay each visit but receive an invoice once a month (or any other set period)... -
How to send your Reminders manually
The reminders section allows you to batch send reminders which have previously been created. For example, you can search for...