How do I perform a credit on an existing invoice?
Every practice has to deal with clients returning a product for a refund and invoice mistakes which need invoice corrections. ...
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How do I set up monthly accounts?
Clients that usually do not pay each visit but receive an invoice once a month (or any other set period)... -
How do I prevent a new tab in my browser to be opened when printing an invoice or letter?
If you print something from Animana, Animana creates a PDF for the requested printout. When the browser settings are incorrect,... -
How do I process a payment against an existing credit or pre-payment?
The purpose of this article is to describe how to process a payment on an invoice using an existing credit... -
General settings – general settings
The General settings area of IDEXX Animana allows you to configure the basics of your Animana account. Only the administrator... -
How do I add a health plan to a patient?
A Pet Health Plan (PHP) is similar to a subscription that you have at the gym. With a Pet Health... -
How do I email invoices to a client in Animana?
Communicating with your clients is an important activity that you do all day, every day. One of the great functionalities... -
How do I correct errors in the day overview?
Animana tracks payments throughout the day. Thus, at the end of the day, it expects a specific amount on the... -
How do I clear bad debtors onto ledgers?
Some practices are confronted with bad debtors every once in a while. There are two methods to clear bad debtors.... -
How can I see if my Animana account is Invoice or Cash based?
Animana can be set up to function on a Invoice or Cash based accounting scheme. The invoice basis requires you...